14 January 2021
Available from Dec 2020

Travel Congress

Right now we are living in a new reality. These are uncertain times, and organisations are forced to make choices without having all the information at their disposal. How will the travel industry deal with the new field of influence/force between consumer confidence, travel advice, governments and commercial feasibility? How have travel organisations been able to reinvent themselves? How can the industry speed up its own recovery? What innovative ideas have emerged and what surprising connections and collaborations are being developed?

The Travel Congress on 14 January 2021 will focus on the most important lessons learned from the COVID-19 crisis. Speakers from the travel industry and external experts will share their approaches in times of crisis and the resulting innovative concepts in marketing & communication, transformation & technology and sustainability.

The programme will be announced in November. Ticket sales for this event will start in December.

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Speakers

The speakers at the Travel Congress 2020.

Jim Stolze

Chairman of the Travel Congress

Jim Stolze

Chairman of the Travel Congress

Paul Smit

Philosopher & stand-up comedian

Paul Smit

Philosopher & stand-up comedian

Peter Kentie

Director-manager Eindhoven365

Peter Kentie

Director-manager Eindhoven365

Anna van Nunen

Founder and Director of Innofest

Anna van Nunen

Founder and Director of Innofest

Fabian Kortekaas

Head of Customer Experience & Quality Management, TUI Benelux

Fabian Kortekaas

Head of Customer Experience & Quality Management, TUI Benelux

Damcho Rinzin

Dy. Chief Marketing Officer, Tourism Council of Bhutan

Damcho Rinzin

Dy. Chief Marketing Officer, Tourism Council of Bhutan

Kees van der Most

Director Trends & Tourism

Kees van der Most

Director Trends & Tourism

Maaike van der Windt

Director Aviation Marketing, Cargo & Customer Experience, Schiphol

Maaike van der Windt

Director Aviation Marketing, Cargo & Customer Experience, Schiphol

Rosanne van der Stam

Value Stream Owner Customer Experience, Schiphol

Rosanne van der Stam

Value Stream Owner Customer Experience, Schiphol

Judith Eyck

Co-founder Vakanties.nl

Judith Eyck

Co-founder Vakanties.nl

René Herrewijnen

Business Innovation Consultant, ANWB

René Herrewijnen

Business Innovation Consultant, ANWB

Annemiek van der Schaft

Researcher (PhD candidate), Radboud University

Annemiek van der Schaft

Researcher (PhD candidate), Radboud University

Martin Bjørn Madsen

CEO LeadFamly Marketing Gamification

Martin Bjørn Madsen

CEO LeadFamly Marketing Gamification

Frank Oostdam

Director and chairman ANVR

Frank Oostdam

Director and chairman ANVR

Arjan Kers

Managing Director, TUI

Arjan Kers

Managing Director, TUI

Wilfred Genee

Presenter

Wilfred Genee

Presenter

Erwin Dezeure

CSR Director Center Parcs Europe at Groupe Pierre & Vacance Center Parcs

Erwin Dezeure

CSR Director Center Parcs Europe at Groupe Pierre & Vacance Center Parcs

Elke Dens

Marketing Director VISITFLANDERS

Elke Dens

Marketing Director VISITFLANDERS

Marjon Kaper

Director Travel, ANWB

Marjon Kaper

Director Travel, ANWB

Harm Kreulen

Director KLM Nederland

Harm Kreulen

Director KLM Nederland

Emilie Hagendoorn

Responsible Tourism Consultant | Owner Green Heart Tourism | Ubuntu Experiences Manager

Emilie Hagendoorn

Responsible Tourism Consultant | Owner Green Heart Tourism | Ubuntu Experiences Manager

Lobke Elbers

Industry Specialist digitalization and technology in travel, tourism & hospitality

Lobke Elbers

Industry Specialist digitalization and technology in travel, tourism & hospitality

Eveline Erkelens

Customer Expert Lead

Eveline Erkelens

Customer Expert Lead

Michel Groenenstijn

Co-founder, Travel impact lab, Studio XD

Michel Groenenstijn

Co-founder, Travel impact lab, Studio XD

Raymond Klompsma

Entrepreneur, speaker & author

Raymond Klompsma

Entrepreneur, speaker & author

Gerben Hardeman

Travel Tomorrow: Technology, Customer Experience, Sustainability, ANVR

Gerben Hardeman

Travel Tomorrow: Technology, Customer Experience, Sustainability, ANVR

Joyce de Thouars

Director, DuurzaamBedrijfsleven

Joyce de Thouars

Director, DuurzaamBedrijfsleven

Saskia Pepping

Sector manager Tourism, MVO Nederland

Saskia Pepping

Sector manager Tourism, MVO Nederland

Location

The Travel Congress 2021 takes place in conference centre ‘Supernova’, at the heart of the Jaarbeurs complex. Supernova is easily accessible by car and public transport. Directions can be found here.

Partners

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